Alternate Text
Our Approach

What makes NTS different?

A fresh perspective on RMM, built by MSPs for MSPs

Built Around You

Community-Driven Development

Unlike traditional RMM solutions, NTS is built with direct input from our MSP community. Our development roadmap is shaped by real-world needs and priorities, not corporate assumptions. Features are prioritized based on community voting and feedback, ensuring we build what MSPs actually need.

With over 18 years of MSP experience and software development expertise, we understand the daily challenges of managing client infrastructure. We've experienced firsthand the limitations and high costs of traditional RMM tools, which drove us to create a solution that truly serves MSP needs.

We believe in transparency and collaboration. Every MSP using NTS has a voice in its evolution. Through our community platform, you can propose features, vote on upcoming developments, and help shape the future of IT management. Your experience and insights drive our innovation.

CORE FEATURES

Built by MSPs, for MSPs

Our comprehensive suite of MSP-focused features streamlines IT management, automates routine tasks, and helps you deliver exceptional service to your clients. By automating infrastructure check-up tasks, we save technicians 3 hours+ per day that would otherwise be spent on manual monitoring.

Comprehensive Monitoring

Complete infrastructure monitoring with 15-second metric collection across workstations, network devices, and automated tasks.

Agency Dashboard

Single-pane overview of all client sites, providing instant health status and performance insights across your entire managed infrastructure.

Network Topology

Interactive geographical mapping of network devices with real-time status monitoring and connectivity visualization.

Analytics Dashboard

Intuitive dashboard providing clear visibility into system health, performance metrics, and trends.

Automation

Automated maintenance tasks, updates, and routine checks to save time and reduce manual work.

Alert System

Real-time site health visualization with offline device notifications and trend-based metric alerts for proactive monitoring.

Historical Data

Comprehensive historical data on all metrics, with 7 days detailed, and 12 months of summary data.

Multi-tenant

Manage multiple client sites with role-based access control, allowing secure delegation of site management.