bolt Remote Management & Automation

Stop firefighting.
Start managing at scale.

Every NTS subscription includes a complete remote management toolkit. Run commands, launch apps, monitor services and processes, broadcast messages, schedule tasks and trigger remote support sessions - all from your control panel, all logged by technician and timestamp.

Start Free Trial arrow_forward See Pricing
security Admin-gated access receipt_long Full audit trail bolt Delivered on next check-in broadcast_on_home Site-wide broadcast
engineering
play_circle One-Run Tasks (ORT)

On-demand actions.
Queued and executed at the agent.

One-Run Tasks are commands you queue from the control panel against a specific workstation. The NTS Agent picks them up on its next check-in (every 30 seconds), executes them, and logs the result. Every task is logged with timestamp, technician username, and outcome.

shield
Admin-privileged only. One-Run Tasks are gated behind admin access. Under-privileged users cannot queue serious system commands on remote endpoints. Every execution is permanently logged: timestamp, target station, technician who initiated it.
play_arrow

Start Application

Start App

Launch any executable or open a URL on the remote station. Specify the full path and optional command-line arguments. The agent runs it on its next check-in under the current user context.

  • check Full path to any executable, script, or URL
  • check Optional command-line arguments supported
  • check Execution is logged: what ran, when, and by whom
  • check Output is not captured - use Remote CMD if you need output
Use case: push a software installer, run a maintenance script, open a config URL.
terminal

Remote Command Prompt

Remote CMD

Run CMD commands on the remote station with a persistent session. Each command's output is returned to the CP - use that output to decide your next command. Working directory, environment variables and session state all carry over between commands, exactly like sitting at the machine's command prompt.

  • check Persistent cmd.exe session per station
  • check Working directory and env vars carry over between commands
  • check Full output captured and returned to the CP
  • check Navigate directories, create files, edit registry keys, install software
  • check Session reset available from the CP when needed
Use case: check network settings, query event logs, navigate the file system, install software, view or edit registry keys - one command at a time, guided by the output of the last.
chat

Send Message

User Message

Display a message on the station's screen. The agent shows the message to the user as a popup on its next check-in. Useful for communicating maintenance windows, instructions or notifications directly to the user without needing to call them.

  • check Message displayed as popup on endpoint
  • check Shown on next agent check-in (30s)
  • check Delivery logged with technician name
Use case: "Restarting your PC in 5 minutes for updates", maintenance notices.
support_agent

Remote Support

Remote Support Unattended

Trigger the agent's remote access flow from the control panel. Both modes work identically at the endpoint - the same Windows remote access prompt appears, the same one-time code is generated. The difference is in delivery: in standard mode the user reads the code to the technician, in unattended mode the agent relays the code back to the CP so the technician can connect without the user needing to be involved. Fully transparent either way.

  • check Standard mode: user reads code to technician
  • check Unattended mode: code relayed to CP - Windows prompt still visible on screen
  • check All sessions logged, timestamped, attributed
  • check Only authorised use. Every session is audited.
Use case: connect to an unoccupied workstation for after-hours maintenance.
cleaning_services

Clear Temp Files

Clear Temp

Queue a Windows temp folder cleanup on the station. The agent clears the Windows temp folders on its next check-in - no user action required, no interruption to their work.

  • check Clears Windows temp folders silently
  • check No user interaction required
  • check Result and cleanup summary logged
Use case: disk space recovery, routine maintenance without a remote session.
restart_alt

Reboot System

Reboot

Queue a system reboot on the station. The agent initiates the restart on its next check-in. This is a powerful action - it is logged with full attribution so there is a complete record of who rebooted what and when.

  • check Initiated on next agent check-in
  • check Full attribution: technician, station, timestamp
  • check Admin privilege required
Use case: apply pending updates, clear a hung state, post-maintenance restart.
broadcast_on_home Site ORT

One action. Every station.

While One-Run Tasks target a single workstation, Site ORT lets you queue a task across multiple or all stations at a site simultaneously. Select your targets, queue the task, and the agent on every selected machine picks it up on its next check-in.

chat

Send Message

Broadcast a message to selected or all stations at the site in one action.

play_arrow

Start App

Launch an executable or URL across multiple endpoints at once.

restart_alt

Reboot

Queue a coordinated reboot across selected stations at the site.

cleaning_services

Clear Temp

Trigger a temp file cleanup on all selected stations simultaneously.

Site-wide task history is displayed in the Site ORT tab. Detailed execution logs for each task remain in the individual station's ORT panel for full per-device audit trails.
smart_toy Automation Tasks

Set conditions. Let NTS watch.
Act automatically when things go wrong.

Automation tasks run continuously on each endpoint and respond to defined conditions - without any manual intervention. Each task can be enabled or disabled, configured to produce warning notifications or not, run once per trigger window, run always, or run only during specified time windows per day.

timeline Live example: automation task triggers plotted over time
Service Monitor
Process Monitor
Network Node
Scheduled Task
00:00 06:00 12:00 18:00 Now
Running / Online Outage / Trigger Scheduled execution
toggle_on
Enable / Disable any task without deleting it
notifications
Warning notifications on or off per task
looks_one
Run once per trigger window or run continuously
schedule
Timed windows per day - restrict tasks to business hours
settings_applications

Service Monitor

Monitor any Windows service by name. When the service goes down, NTS detects the failure and executes a configurable recovery action. Recovery actions use the Start App mechanism - run anything: restart the service, launch a repair script, open a URL. Chain commands for complex recovery sequences.

  • check_circle Monitor any named Windows service
  • check_circle Configurable recovery action on failure
  • check_circle Anything goes as the action: restart, script, URL, chain commands
  • check_circle Warning notifications on service failure
  • check_circle Every trigger plotted on a time-scale chart in the CP
memory

Process Monitor

Monitor any running process by name. When the process disappears, NTS detects it and fires a configurable action. Identical recovery flexibility to Service Monitor - use Start App to run any script, executable, or chain of commands as the response.

  • check_circle Monitor any named running process
  • check_circle Configurable action when process is not found
  • check_circle Same flexible action engine as Service Monitor
  • check_circle Warning notifications on process failure
  • check_circle Every trigger plotted on a time-scale chart in the CP
device_hub

Network Node Monitor

Ping any network node from the managed workstation - routers, switches, NVRs, CCTV cameras, VoIP systems, printers, any device with an IP address. Monitor latency, detect outages, and get notified when a node goes unreachable. Configurable check intervals from 15 seconds to 60 minutes.

  • check_circle ICMP ping monitoring for any IP/hostname
  • check_circle Configurable check intervals (15s to 60min)
  • check_circle Uptime monitoring toggle per node
  • check_circle Warning notifications on node failure
  • check_circle Latency and uptime history plotted on a time-scale chart - just like workstation metrics
event_repeat

Scheduled Command

Run any command or executable on a recurring schedule. Define the command, set the day-of-week and time window, and NTS runs it automatically on the endpoint. Use this for recurring maintenance scripts, log rotations, cleanup routines, or anything that needs to happen on a predictable schedule.

  • check_circle Schedule any executable, script, or command
  • check_circle Day-of-week and time window configuration
  • check_circle Run once per window or repeat while active
  • check_circle Enable/disable without deleting the schedule
  • check_circle Every execution plotted on a time-scale chart in the CP
desktop_windows Also included

Remote Support.
User-initiated and unattended.

Remote Support is the only tool in the platform that also exists as a standalone One-Run Task. Both modes work the same way at the endpoint: the Windows remote access prompt appears and a one-time code is generated. In standard mode the user reads that code to the technician. In unattended mode the agent relays it back to the CP - no verbal handoff needed, but nothing hidden either. All sessions are encrypted, relayed through NTS cloud infrastructure, and every connection is logged.

  • check_circle User-initiated: user reads code to technician as normal
  • check_circle Unattended: code relayed to CP - Windows prompt still visible on the endpoint
  • check_circle Encrypted relay through NTS cloud infrastructure
  • check_circle Full keyboard, mouse, clipboard and file transfer
  • check_circle All sessions logged with technician attribution
  • check_circle Unlimited technicians, unlimited concurrent sessions
Remote Support detail and cost comparison arrow_forward
∞ Technicians
∞ Concurrent Sessions
R0 Per Seat

Replaces AnyDesk and TeamViewer. Included in every NTS subscription.

rocket_launch

Want to try this out with your own agency? Start a full-featured 14-day trial - no credit card required. Like it? Sign up and keep using it.

Start Free Trial arrow_forward