monitoring Platform Overview

Enterprise-grade monitoring and Remote Support.
Without the complexity.

Built by MSPs, for MSPs. NTS wasn't designed in corporate boardrooms - it was developed based on real-world MSP feedback and requirements. Our platform delivers the core features you need at a fraction of the cost.

Live Available now
In Development Coming soon
Planned On the roadmap
Platform Architecture
memory NTS Agent
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cloud_upload Secure NTS Cloud
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dashboard Your dashboard and Tools

One lightweight agent. One platform. Every feature below flows through this architecture.

Live

Available Now

Production-ready features deployed across our customer base today. See real-world case studies →

monitoring

Workstation Metrics & Performance

Collect CPU, RAM, disk I/O, GPU, network interfaces, and running processes across every managed endpoint. Spot patterns, detect anomalies, and rewind to any point in time.

device_hub

Network Intelligence & Topology

Live topology mapping, continuous ping monitoring, and wireless zone analysis. See your entire network at a glance and identify issues before users notice.

  • check_circle Real-time topology discovery and mapping
  • check_circle Ping monitoring with historical trend analysis
  • check_circle Switch health diagnostics and port monitoring
  • check_circle Compare device groups to spot geographical issues
Replaces AnyDesk / TeamViewer
desktop_windows

Remote User Support Client

Full remote access built directly into the platform. Agent-licensed, not per-technician. User-initiated or technician-triggered unattended sessions. No AnyDesk or TeamViewer.

  • check_circle Secure encrypted relay through NTS servers
  • check_circle Unlimited technicians and concurrent connections
  • check_circle Full keyboard, mouse control and file transfer
  • check_circle Unattended mode: Windows prompt visible on endpoint, code relayed to CP
engineering

Remote Management & Automation

On-demand remote actions and continuous automation tasks. Run commands, launch apps, monitor services and processes, schedule tasks and broadcast to your entire fleet.

  • check_circle Remote CMD, Start App, Send Message, Clear Temp, Reboot
  • check_circle Service Monitor and Process Monitor with recovery actions
  • check_circle Network Node Monitor (routers, switches, cameras, VoIP)
  • check_circle Scheduled Commands with day-of-week time windows
  • check_circle Site-wide broadcast tasks across all stations at once
  • check_circle All actions admin-gated and fully audit logged
Full management & automation detail arrow_forward
dashboard

Unified Dashboards

Multiple purpose-built views for different workflows. The right data in front of the right person, without a single cluttered screen.

Command Center Health Overview Performance Analytics Site & Device Analytics Network Trends
desktop_windows Remote User Support Client

Replaces AnyDesk and TeamViewer.
Included in your subscription.

Agent-licensed, not technician-licensed. When a user requests support, any technician in your agency can connect: no seat licenses, no concurrent-session limits, no third-party tool required.

  • check_circle Unlimited technicians per agency
  • check_circle Unlimited concurrent sessions
  • check_circle Full keyboard, mouse, clipboard and file transfer
  • check_circle User-initiated and code-based. Works exactly like TeamViewer or AnyDesk
  • check_circle Secure relay through NTS infrastructure
Full cost comparison and feature detail arrow_forward
What you pay today (100 endpoints, 3 techs)
close RMM platform · ~R7,200/mo
close AnyDesk / TeamViewer · ~R2,400–3,000/mo
close USD pricing · exchange rate exposure · annual renewals
~R9,600–R10,200+/mo
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With NTS
check_circle Full RMM + Remote Support · one invoice
check_circle Unlimited technicians · ZAR pricing · no renewal surprises
R575/mo · everything included
Planned

On the Roadmap

We're working on implementing what MSPs need most. Your feedback on this roadmap will help us prioritize upcoming features.

Planned On the roadmap
analytics

Automated Site & Agency Reports

Scheduled reporting delivered to your inbox. Site health summaries, endpoint status and task execution history compiled automatically.

  • radio_button_unchecked Scheduled site health reports
  • radio_button_unchecked Agency-wide endpoint status summary
  • radio_button_unchecked Task execution and audit history reports
  • radio_button_unchecked Delivered to configured email recipients
Planned On the roadmap
language

Extended Uptime Monitoring

External monitoring beyond the endpoint. Website uptime, domain expiry, SSL certificate alerts and mail server checks.

  • radio_button_unchecked Website uptime checks
  • radio_button_unchecked Domain expiry alerts
  • radio_button_unchecked SSL certificate monitoring
  • radio_button_unchecked Mail server health checks
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Want to try this out with your own agency? Start a full-featured 14-day trial - no credit card required. Like it? Sign up and keep using it.

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