swap_horiz TeamViewer & AnyDesk Alternative · South Africa

Remote support for your MSP.
Cancel the separate invoice.

NTS Remote Support is built into the platform. When a user requests support, any technician in your agency can connect: unlimited concurrent sessions, no per-seat licensing, no AnyDesk, no TeamViewer, no separate renewal.

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groups Unlimited technicians multiple_stop Unlimited concurrent sessions currency_exchange ZAR pricing monitoring Full RMM included
desktop_windows NTS Remote Support

How it works. What it replaces.

Built into the NTS platform from day one. No additional setup, no separate tool, no third-party account.

∞ Technicians
∞ Concurrent Sessions
R0 Per Seat
Why we can genuinely offer this

Remote support only works through deployed NTS agents. That means your connectable endpoints are exactly the endpoints you pay to manage. An MSP with 100 managed endpoints does not have 500 technicians. The math is self-limiting by design: your endpoint count sets your team size. We removed the artificial per-seat ceiling. That is all.

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No seat fees. Ever.

Your remote support cost does not change when you hire. Priced per endpoint, not per technician. Add staff, not invoices.

R0 extra per technician
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Same flow you know

  1. User clicks Request Support in the Agent
  2. Agent generates a one-time session code
  3. Technician enters code in NTS Viewer

Identical to TeamViewer or AnyDesk. User-initiated only.

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One platform. One invoice.

Remote support and RMM in the same tool. One subscription, ZAR pricing, no second renewal, no USD exposure.

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Our relay. Our infrastructure.

Full keyboard, mouse, clipboard and file transfer over an encrypted relay. No connection without the user starting it. Every session routes through a secure NTS-operated relay we built and host in the cloud.

Built on robust UltraVNC technology. We did not simply bundle a copy and call it done. NTS implements a purpose-built remote control process utilising UltraVNC as the underlying technology stack: agent-initiated sessions, one-time codes, cloud relay routing, and full NTS platform integration. The robust UltraVNC engine makes this possible and we transfer that advantage to you.

Louis van Tonder, Co-founder of Brainwave Software Labs and NTS
From the Founder

Per-seat pricing for remote support has been the industry default for so long that most MSPs just accept it. You hire a new technician, you buy another seat. Your team grows, your tool bill grows. When last did anyone stop to ask: does this make sense?

It does not make sense. The number of technicians at an MSP is always roughly proportional to the endpoints they support. That is not a coincidence. It is the nature of the work. There is no realistic scenario where a team managing 80 endpoints suddenly needs hundreds of concurrent sessions. The per-seat ceiling was never protecting anyone from abuse. It was just margin on top of a relationship that was already fixed. Every technician in your agency should be able to connect to any user, at any time, without you counting seats. That is how it always should have worked. That is what we built.

Louis van Tonder Co-founder, Brainwave Software Labs · Lead engineer & chief of ideas behind NTS · LinkedIn
price_check Cost Comparison

What you pay now.
What you'd pay with NTS.

100 endpoints, 3 technicians. Your numbers will vary. The gap won't.

What you pay today
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RMM platform $3–$5 per endpoint/mo · 100 endpoints = ~R7,200/mo
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AnyDesk Business (3 seats) ~R2,400/mo · per-seat, USD pricing, annual renewal
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Or TeamViewer Business (3 seats) ~R3,000+/mo · concurrent connection limits apply
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Annual price increases on both Priced in dollars. You carry the exchange rate risk every renewal
~R9,600–R10,200+/mo  and climbing
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With NTS
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Full RMM platform included Workstation metrics, network monitoring, anomaly alerts, historical rewind
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Remote Support included Unlimited technicians. Unlimited concurrent sessions. No extra invoice.
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One vendor. ZAR pricing. No USD exposure. No exchange rate surprises. No second renewal to track.
R575/mo  everything included
add_circle The Bonus

Switch for remote support.
Stay for the full RMM platform.

NTS isn't a remote support tool with monitoring bolted on. It's a full RMM platform where remote support is included as standard. When you switch, both problems get solved.

monitoring

15-second workstation metrics

CPU, RAM, disk, GPU, network interfaces and top processes across every managed endpoint.

history

Full historical rewind

10 days at full resolution, 12 months of daily averages. When a client says it was slow last Tuesday, you can actually check.

device_hub

Network device monitoring

Uptime and latency for anything with an IP: routers, switches, NVRs, CCTV, VoIP, printers.

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Anomaly alerts

Automatic notifications when metrics go outside normal ranges. Know before your client calls.

verified_user No Money Back Guarantee offer, because we don't take your money upfront.

Try it. Like it. Buy it.
Or walk away. It's that simple.

calendar_month 14 days free Full platform access
devices 100 endpoints Not a limited demo
credit_card_off No card required It's a trial, not a purchase
contract_delete No contracts Cancel any time
Trial Package Value
R575 R0 / month for 14 days
Full RMM + Remote Support for up to 100 endpoints. Unlimited technicians included. Exactly what you'd pay R575/month for after the trial. No hidden features, no "demo mode". Pricing is on our Pricing page.
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No sneaky deductions. No "gotcha" renewals. We earn your business every month... Or we don't and you move on.